Sunday, July 1, 2012

Retail Therapy? Let's Try Retail Courtesy

Working in retail for the past year has really opened my eyes to what jerks people can truly be.

I mean, I was taught to always put things back where I found them and to treat people how I wanted to be treated. Apparently not everyone was taught this way.

My three biggest problems with people:

  1. Pulling things off the shelves and either leaving them on the floor, the bench, or shoving it into some random box.
  2. Treating me like I am stupid and don't know what I'm talking about. 
  3. Getting mad at me for the price of the item you are purchasing.
Let's address these one by one.

First, YOU were the one who pulled the item off the shelf therefore I find it ridiculous that you cannot put it back. I feel like putting it back or at least asking me to put it back would be the polite thing to do. At least if you ask me to put it back it's not just lying on the floor.

I once had a lady's kid tell her, "Mommy, I put all my things back you have to now."

When your kid is telling you manners I believe there is a problem.

Second, I have worked in this store for over a year and regardless of the length of time, I have been TRAINED. I'm pretty sure I know what I'm talking about. If you ask for something and I say we don't have it, WE DON'T HAVE IT. Sure, feel free to look at other things but do not come up to the counter upset because we don't have the ting I told you we don't have.

Also, when I say something is not on sale...it's not. No, I cannot change it for you and I'm sorry that it is not but that's no reason for you to get angry with me.

Third, I DO NOT PRICE THE ITEMS. I put whatever prices HQ says and that's that. The register does everything automatically. It's this weird thing called technology. Yes, I will put coupons in for you but no I will not lower the price because you thought the price was different. If you were confused about the price you could have asked me at any time. I did say, "Let me know if you need help with anything."

I'm sorry this entire post is text, but I don't want to give away where I work because I really enjoy the company, it's products, and my workplace. When it comes to people though, it's a 50/50 on how I will feel.

Somedays are really nice and I meet  lot of nice people, but other days are just filled with straight up assholes that treat you like you are some subservient slave. Dude, I get paid minimum wage to be here. Yes I will help you if you need help, but no, I will not wait on you hand and foot.

I'm going to find a book to read and lay out in the sun.

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